PRIVACY AND COMPLAINTS POLICY
Claims Advocacy Pty Ltd ABN 91 642 255 276 is an authorised representative of CFG Advice Pty Ltd ABN 62 621 016 055 AFSL 501857, and hence subject to their Privacy and Complaints policy.
We recognise that the privacy of your information is important to you and we respect the confidentiality of the information that you provide to us. As part of our continuing commitment to client service, the maintenance of client confidentiality and as required by law, CFG Advice Pty Ltd complies with the Privacy Act 1988 and Australian Privacy Principals (APPs) Privacy Amendment (Enhancing Privacy Protection) Act 2012 which replace the National Privacy Principles established under the Privacy Amendment (Private Sector) Act 2000.
Please select the following link to download the latest CFG Advice Privacy Policy. This document provides information and details about how we manage the personal information that we collect, hold, use and disclose about individuals.
We are committed to customer focused, effective and efficient complaint handling.
Please select the following link to download the latest CFG Advice Complaints Policy. This document provides information about our dispute resolution process including how and where complaints may be made and how and when we will communicate with you about resolving your complaint.